1. How to replace Google verification code
If the HBTC platform account can be successfully logged in and the Google verification code can be obtained normally, then do the following
APP: login account - personal center - security - Google verify, click change
Web: login account - user center - Google to verify, click change
Ii. If 2FA is lost, the account cannot be logged in normally or the verification code cannot be obtained, as follows
For the safety of your account and assets, you need to submit the following information to the work order:
1. Provide the registration UID/ email/phone number
2. Take photos with your id photo and handwritten instructions and upload them
(handwritten instructions: note on the white paper: XXX, I apply to unbind Google bound in the HBTC exchange for verification. After my signature, date and platform are received, I will verify it as soon as possible and unbind it after verification.)
Upon receipt, the customer service on duty will verify and deal with it within 2 working days. Please pay attention to the update of the work order
Work order link:
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Chinese community:
Official WeChat: hbtc333
https://t.me/HBTCCOM
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