1. Open HBTC web page and wait for the page to load. Find “Help” in the bottom right corner.
Click “Help” button. Enter your problem and click “Live chat”.
Find customer service on HBTC APP:
First click the link and select the local client to download HBTC app: https://www.hbtc.com/activity/app_download/
1. Open the homepage of HBTC app after downloading
After finding help and clicking it, the dialog box of the conversation page will display your questions and the customer service staff will answer them for you:
2. After entering the guide, click the writing mark in the upper right corner, and directly fill in the questions you want to consult and related content, and then submit:
3.can also contact us by sending an email. Our email address is: email@example.com