Notice: The withdrawal will be disabled for 24 hours once the password is reset.
There are two methods to reset password: E-mail and Phone .
E-mail: Password reset
1. Click Log in at the top right of the HBTC homepage.
2. Click “E-mail” and “Forgot Password”.
3. Enter your Email address and and click “Get code”. The verification code will be valid for 10 minutes. Note: Email might be receive either in Inbox or Junk mail.
4. Reset Password: Enter new password - confirm new password, click "submit"
Congratulations, you have completed resetting of the password. After resetting the login password, you cannot withdraw coins within 24 hours.
Phone : Password reset
1. Click Log in at the top right of the HBTC homepage,Click Phone and Forgot Password.
2 Enter the phone number and click Get code. The verification code will be valid for 10 minutes.
3. Reset Password: Enter new password - Confirm new password, click "Submit"
Congratulations, you have completed resetting of the password.
Wishing you an enjoyable experience with HBTC !
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