The general situation of account freezing is as follows:
- If the login password is entered incorrectly 5 times, the account will be frozen. After 2 hours, the account will be unlocked automatically and you can login again or click “Forgot Password” to reset your password.
- After appealing in OTC, the transaction amount will be frozen.
Notice: The withdrawal will be disabled for 24 hours once the password is changed.
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